When you send us an email requesting for your obituary to be printed in our paper, we will set it up in our system, then send you back a proof of what it will look like, along with a price quote. We will work with you at that time to make any changes necessary so that the look and price of the obituary are acceptable to you. The obituary will not print unless it is paid for before the deadline for the date it is set to print. When working with you through email, we will give you our phone number, which you may call to provide credit or debit card information for payment. Once you have paid for your obituary, we will send you a receipt, and you can expect to see it in the edition of the paper you chose, and online on Legacy.com shortly afterwards.
WHAT WE NEED FROM YOU
In the email you send to us requesting your obituary be printed, we will need the following information:
1. Your name
2. Your phone number
3. The exact text you want to be printed
4. Any photo or photos you would like printed
5. The name of the funeral home taking care of arrangements
6. The phone number of the funeral home taking care of arrangements
7. The name of our paper
8. The date you would like to see your obituary printed
The text and photo(s) you provide may either be attached to the email as separate files, or contained in the body of the email.
Before we can publish any obituary, we must verify the passing of the decedent with a licensed party for our records. If you are not working with a funeral home, the name and number of a mortuary, crematorium, or medical donation program will also be sufficient. If you do not have that information, we can also accept a scanned death certificate. Please note that if this information is not already contained in the text of your obituary, then it will not be printed, and will be kept private.
If you are unable to email us this information, you may fax it to us at the number in the contacts section below, or you may come to our front office for assistance.
If you would just like a price quote of your obituary, and aren’t set on printing with us quite yet, please email us the exact text at [email protected]. Let us know that you are only looking for a quote, and mention whether you think you’ll be including a photo or logo, and how many days you’re thinking of printing the obituary. We will be able to provide you an exact price quote for what you give us.
You may call the obituaries department from 7:00 AM to 4:00 PM, Monday to Friday, or 8:00 AM to 2:00 PM, Saturday or Sunday with any questions about this process.
Email: [email protected]
Phone: 915-546-6200, option 2
Fax: 844-590-6005 (please write “Attn: El Paso Times” on your fax).